Frequently Asked Questions

We offer a wide range of decorations, including balloon garlands, columns, centerpieces, arches, backdrop rentals, and marquee letter/number rentals. We can customize our decor to match your event theme and color scheme.

Mauis Balloons is based out of Streamwood, IL and we service the Chicagoland area as well as surrounding suburbs. 

Our day-of coordination services include vendor coordination, timeline creation, management, and on-site management to ensure everything runs smoothly on the day of your event. We will handle any issues that arise so you can enjoy your special day stress-free.

Yes! We do offer delivery and installation depending on the location of the event. Delivery times are based on your event start time and venue availability. 

Here at Mauis Balloons we only use the highest quality balloons and materials for our decorations. However, some balloons do pop from time to time. We can not guarantee how long your balloons will last after they are delivered. The life span of balloons can depend on various external factors such as weather, children, pets, temperatures, etc. 

In saying that, our balloons can last up to a month or more indoors (no guarantees), when they are kept out of heat and direct sunlight. 

We recommend booking as soon as possible to avoid any disappointment. The sooner you book, the better, as availability does get taken up. We strongly suggest booking at least two weeks in advance to ensure we are able to prepare your event in the best way possible.

Event installations can vary depending on the size of the design. We do pre-blow our balloons to make things faster. On average, installations can be between 1-2 hours. 

All of our marquee numbers are 4ft tall.

All of our marquee letters are 3ft tall. 

All of our marquees are a warm white color when lit up and all white on the outside.  Unfortunately, we do not offer any other colors in the marquees. 

Yes! We do accept last-minute bookings depending on our availability. However, with last-minute bookings, you might be limited to the balloon colors we have in stock. Some last-minute bookings may be subject to rush booking fees. 

All of our rental items are typically considered one-day rentals or for the duration of the event. We do allow multiple-day rentals, but additional fees may apply. 

Unfortunately, we do require that we deliver and pick up all of our rental equipment. 

Upon booking, we require a signed letter of agreement as well as a 50% deposit of the total amount to reserve your date. Your event is considered reserved once we have received both the deposit and letter of agreement.